This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the etymoticdirect.co.uk website.

General

Unless otherwise specified, the materials on this website are directed solely at consumers who access this website from the United Kingdom. PCWerth Store or etymoticdirect.co.uk (all part of PCWerth) do not represent that any product referred to in the materials on this website is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Any contract between us, whether for use of the site or in relation to the purchase of products or services through the site will be governed by the laws of England and Wales and all parties submit to the non-exclusive jurisdiction of the English Courts.

Any contract will be communicated in English.

We have taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, etymoticdirect.co.uk disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this website and will accept no liability for any loss or damage arising as a result of problems with access.etymoticdirect.co.uk shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

Certain (hypertext) links in this site may lead to other websites, which are not under the control of etymoticdirect.co.uk. When you activate any of these you will leave the etymoticdirect.co.uk website has no control over and will accept no responsibility or liability for the material on any website which is not under the control of etymoticdirect.co.uk.

We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider.

Your correspondence or participation in promotions, or business dealings with advertisers found on or through the website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this website.

The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of etymoticdirect.co.uk, or any of their employees or agents.

These terms and conditions shall be governed by and construed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.etymoticdirect.co.uk reserves the right to alter these terms and conditions from time to time by posting new terms and conditions on this website.

Trademarks

All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by etymoticdirect.co.uk for their use by any person other than the said holders and such use may constitute an infringement of the holders' rights.

Copyright

All designs, text, graphics and their selection and arrangement on this website are the copyright of etymoticdirect.co.uk or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without etymoticdirect.co.uk prior written consent is strictly prohibited.

Acceptance of orders

Working with industry-leading secure payment processors, we validate your order and the payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.

Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.Just4Ears.co.uk reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If any items are not available and you paid using a debit/credit card or PayPal you will not be charged for the cancelled items.

We accept payment by most major credit or debit cards and PayPal. Payment will be debited from your account before the dispatch of your purchase. These payments methods will be debited when the order is placed.

All orders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment refuses to authorise payment to us, we will not be liable for any delay or non-delivery. Orders can only be delivered to UK addresses, BFPO addresses and stores.

Returns Policy

You are able to return your purchase if for any reason you're not completely happy with it. You must inform us of your intent to return an item, with the reasoning, within 14 working days of receiving it. You may do this by detaching and completing the “returns” form located at the bottom of the dispatch note (the sales invoice that is included in your delivery) and return this along with the items to the returns address: 

PC Werth, Richardson House, Boundary Business Court, Church Road, London, CR4 3TD

 

Returned items will be checked at our warehouse within 7 days of receipt, and your refund will then be processed as soon as possible, although this may take up to a week to process and clear.

Please make sure you retain proof of postage when you send your return back to us, to cover you if the item goes missing before it reaches our warehouse.

If you are returning an order from outside of the EU, your local post office should be able to provide you with a CN22 form for the side of your package to help smooth its passage through UK customs. You will not be charged any import duty.

We also recommend writing "Return" in big letters on the side of the package.

Colour reproduction

 

We have made every effort to reproduce colours on the site as accurately as possible. However, different computers and mobile devices reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet.

This means that when you order products from us, colours may differ from what you see on the screen.

If you are not satisfied with the colour of the item you have ordered, we operate a returns policy (see 'Returns' for more information). 

Price information

etymoticdirect.co.uk has taken great care to ensure prices are accurate. Prices may change over time, so if you use your shopping list within 'My account' as a way of re-ordering items, prices on your previous order may no longer be valid. However, the correct prices will be applied when you select an item from the shopping list and add to your current basket. All prices include VAT where appropriate.

Trading name and address

Etymoticdirect.co.uk is a trading name of PC Werth, registered office: Richardson House, Boundary Business Court, Church Road, London, CR4 3TD